Refund policy

Returns Policy

All returns of Products must be made within sixty (60) days of the purchase date. All boxes containing the returned Products must be unopened and not contain any obvious damage.

The customer shall be responsible for all freight and transportation charges associated with such returns, and the customer shall bear all risk of loss and damage with respect to such Products until they are delivered to RTA Quality Cabinets, at its facility.

Prior to returning any Products, the customer must Email RTA Quality Cabinets to request a "Return Authorization number". No Product shall be returned to RTA Quality Cabinets until a return authorization number has been issued by RTA Quality Cabinets. RTA Quality Cabinets assumes no responsibility for items sent to RTA Quality Cabinets without a proper return authorization number.

Upon receipt and inspection of the returned Products, RTA Quality Cabinets will issue a credit for the invoice amount of the returned Products less a 20% restocking fee. No credit will be issued for lost or damaged items.

Order Cancellation

Should you need to cancel your order, this may be done, without penalty, up to 24 hours from your order confirmation. Once cancellation is completed, a refund, less initial order processing fees, will be issued.

If the cancellation is requested after 24 hours of placing your order, additional cancellation fees and/or restocking fees may apply. Please contact us with your questions.

Please read our "Warranty" for proper return procedure for damaged goods.