Frequently Asked Questions
What are RTA Cabinets?
RTA stands for "Ready to Assemble". RTA Cabinets are known for their quality, affordability and ease of use. The RTA cabinets listed on our website are all KCMA Certified, solid plywood with full overlay and soft close features. Shipping is considerably less than assembled cabinets and assembly is easy, making them much more affordable than the earlier traditional cabinet and vanity products.
Do you offer samples?
Yes, click here to order: "Order Samples". Sample size will vary per style. Please contact us with any questions.
I have never ordered cabinets before and I'm not sure where to begin?
The expert staff at RTA Quality Cabinets are here to help you from your first idea to your first family dinner and beyond. With some basic layout information, one of our knowledgeable cabinet installers can help design the kitchen or bath space of your dreams. Call 910-742-1170 with any questions, answers are always FREE! Once you have your layout and have chosen the sizes needed, ordering from our website is easy.
Can the average homeowner really assemble Rta cabinets themselves?
Yes, they can and they are! While we offer how-to videos and written instructions on our website, we can also give you helpful tips, as needed. Please call 910-742-1170 with assembly and/or installation questions. If you just do not have the time to assemble the cabinets yourself, many times your cabinet installer, or perhaps a handyman in your area,can do this onsite and for a reasonable price.
I have some safety concerns ordering over the internet?
We understand that safety is a concern for all of our customers. We have a very secure "SSL Certificate". (Look for the "green lock" symbol in the address bar). We offer Paypal as one of our convenient payment options, as they are well known for security. RTA Quality Cabinets never receives any payment information from our customers when purchased online through our secure payment gateways. We would be happy to take your order by e-mail or phone, use the "Contact Us" page to request these instructions.
When will I receive my cabinet/vanity order?
Most truck orders are received, by the customer, within 8-10 business days. Smaller orders shipping UPS or Fed-Ex is approx. 1 week from order confirmation. Orders of $3000 or more will ship free throughout the US.
Do you offer a warranty?Please click "Warranty" to learn about our current product warranty and return policies. This information may also be found by clicking the link at the bottom of each page of the website.